ORDER & SHIPPING INFO

Crafts Galleria ships to nationwide in Pakistan. We use different methods for shipping to meet your needs and also depending on where you are globally located.
In order to ensure a hassle-free shopping experience, we have streamlined our picking, packing and dispatch methods.
Deliveries

Free Express Home Delivery for orders exceeding PKR 2000

Order on our website by placing your item to ‘Add To Cart’

  • Fill in the Following details:
  • Full Name, Phone#, DOB, Email, Address, Country, Zip Postal Code, State/Province, City
  • And then press Confirm button to place your Order and get your Order#
  • Once your order gets confirmed an email will be sent to your email ID
  • Every order will also be confirmed over recorded telephone call before dispatch (Please note that answering this phone call is mandatory if you will not answer your call your order will not be confirmed and put to hold, while the item may run out of stock)
  • After the confirmation, you will receive another email with a tracking number and your order details.
  • During the transition of your package, you can use this tracking number to stay updated with your delivery status
  • Upon receiving your order please check it and pay your due charges and keep your Invoice for at least 14 days (as per our return policy)

Note: We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.


Pakistan Shipping Information

•    Orders placed before 1:00pm will be processed same day from Monday to Saturday. Any orders placed on Sunday’s will be processed on Monday.
•    Estimated delivery time is 2 – 3 working days for orders that are place
•    All orders require a signature upon receipt.
•    We are unable to redirect orders once items have been dispatched, so please ensure there is someone who can sign for your order at the specified shipping address.
•    We do not deliver to PO Boxes or freight forwarding addresses. Please use General Delivery.
 

Refunds

Currently we are not doing refunds on website orders. Please note for any exchanges, the items packaging has to be in its NEW, UNUSED and UNDAMAGED condition.